jet2 customer service advisor telephone interview

Again, I received no email invitation and called them twice. Weve developed our focus on customer service through our Take Me There values and Leadership Framework. Non ho ancora fatto il secondo step. Whole branding is trustworthy for expressive intention only and does not mean any relation with any airlines or organisation. Once you reach there, you can find all solutions to your queries. Very Friendly. .css-1kyouo5.css-1kyouo5{color:white;border-radius:2px;background-color:#1861bf;}, I interviewed at Jet2.com and Jet2holidays. 1 Jet2.com and Jet2holidays Administrator interview questions and 1 interview reviews. I interviewed at Jet2.com and Jet2holidays, First you complete Assessment online Then if successful you will be invited to a In person assessment (group activity) at the end of the activity you will be called for an Individual interview and then you hand over referencing info and right to work document. Can't find what you are looking for? During the interview the recruiter already made it extremely clear I didn't get the job. #Jet2 #CheersTo20Years. Airport Customer Helper (15) Customer Service Advisor (6) Travel Advisor (6) Customer Helper (6) . Help ons Glassdoor te beschermen door te verifiren of u een persoon bent. Applied online through the Jet2 careers website. Then a phone call asking some questions. At Jet2, we always strive to reward the amazing work of our colleagues. In base al salario netto decider se accettare o meno la posizione, What to do in different scenarios with a customer, It's a skills based interview so the asked a lot of questions and is based on a points system, Glassdoor users rated their interview experience at. You can dial theJet2 customer service numberanytime from anywhere. Can't find what you are looking for? Jet2.com was named the - by UK travel agents for the tenth time. then given a date to attend an . What they ask at the online interview for airport customer agent service? Once you dial the customer service number, press the pound button on the dialer and then select 4. I interviewed at Jet2.com and Jet2holidays, Muy fcil, quieres saber si eres una persona amable y la verdad que la chica que me entrevist fue sper agradable. Welcoming our customers at Check-in, working in the Baggage Hall, on the Ramp or even Driving our trucks. 14. Contact Jet2holidays, Jet2CityBreaks and Jet2Villas. Jet2.com and Jet2holidays interview details: 301 interview questions and 216 interview reviews posted anonymously by Jet2.com and Jet2holidays interview candidates. Free interview details posted anonymously by Jet2.com and Jet2holidays interview candidates. Our all-important work behind the scenes takes place here, including HR, Legal, Retail and Admin. questo messaggio, invia un'email all'indirizzo Jet2holidays, scooped the award for - for the seventh consecutive time and was voted as the and - . Tra due giorni far il secondo step. Pilots Fly with us and take your career to new heights. Be the first to find this interview helpful, - Newcastle upon Tyne, United Kingdom Area. Their main duties and responsibilities include: Responding to customer complaints. Cheers to 20 years, and many more to come. How do I set up a search agent alert? Excellent explanation of job decription. A time were you went above and beyond for customer service.. Get started with your Free Employer Profile. You can email the site owner to let them know you were blocked. Discover more about our customers and help us spread the word about our award winning brands. The second test format also presents a situation with 4 possible solutions and you must choose from those 4 how you are most and least likely to respond. when were you proactive Average salary for Jet2.com and Jet2holidays Customer Service Advisor in Holme: 22,300. Applied on the 11th of February. I interviewed at Jet2.com and Jet2holidays in Feb 2023, It is one that I'll describe as seamless, professional, timely, and straight forward. Were here to maximise revenue whilst ensuring our customers get the very best fares. What a joke. . Take some deep breaths and try to stay calm. They didnt even ask what experience I have. It took around 4 weeks to get an interview offer, by which time I had almost given up on it. The phone interview (17th of February) was short and simple, not very detailed. Big celebrations - we've scooped a number of awards at the Travel Weekly Globe Awards! enva un correo electrnico a Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. If you continue to see this I applied online. Sign Up for Job Alerts. Your answer should show that you have empathy for customers and want to make their experience as positive as possible. Just be prepared, I applied online. During the call. Anonymous Interview Candidate in Blackpool, England, I applied online. Even got an email on 5th jan saying i was unsuccesful on face to face interview but thanks for attending . Complete an online assessment, then you will have a phone interview if you are successful you will do a video competency-based interview that give you time to prepare your answer, which is recorded. 10 min telephone interview temp to perm. Anonymous Employee in Edinburgh, Scotland, I applied online. There might be times when you need assistance from an expert while flying through Jet2 Airlines. Asked 19 November 2022. The process took 5 weeks. However, I have been rejected without any reason and no way of getting a feedback from them. Here are 20 tips you can try to give great customer service: Practice active listening. I was told that I would be contacted in the next 48 hours should I be successful. You need to stay on the phone call until you're in touch with an expert. Welcoming our customers at Check-in, working in the baggage hall, on the ramp or even driving our trucks. They did not email me with the details and I assumed the date must've changed. . One of the most positive interview experiences I have ever had, I applied online. Was ok. Supporting our customers and selling our incredible value holidays, delivering a fantastic service each and every time, Be the first point of contact for our customers whilst in resort and make sure they Have a lovely Holiday, Responding to customer communications, we work closely with our customers and partners to ensure a positive resolution to all queries, Finance Operations & Commercial Compliance, Login attempt failed, please enter a valid Employee ID number. Cheers to 20 years, and many more to come. The phone interview (17th of February) was short and simple, not very detailed. Average salary for Jet2.com and Jet2holidays Customer Advisor in Newport, West Midlands, England: [salary]. enviando un correo electrnico a Great interview. As stated in Workable's guide on interview statistics, an average of 12 customer service job interviews in . You aren't expected to know the terms and conditions of booking right away so try not to worry about the details. Operations Our Operations Teams keep everything running . I applied online. Great interview. I interviewed at Jet2.com and Jet2holidays. A time were you went above and beyond for customer service.. Get started with your Free Employer Profile. Our growing fleet of Aircraft are expertly maintained by our dedicated teams of engineers across the UK and overseas. Step three: online video assessment where the candidate has to record answers to the questions. This website is using a security service to protect itself from online attacks. We don't state that we are airlines or are related to with any airlines. pour nous faire part du problme. message, contactez-nous l'adresse I thought I had done very well in all of these however I was unsuccessful. summary. The assessment day consisted of: a presentation about the company. After interviewing at Jet2.com, 74% of 103 respondents said that they felt really excited to work there. Be personable. This lasted 10 minutes and I was asked two competency questions. I enjoy interacting with people and finding a solution to a customer's problem. On 8th June my friend and I dropped cases off at airport. Birthday cake . Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail Free interview details posted anonymously by Jet2.com and Jet2holidays interview candidates. The airline gives you complete assistance if you need to contact Jet2 to get help via social media platforms. I applied online. Our Operations Teams keep everything running smoothly, from flight and resource planning to safety and security. We are sorry for the inconvenience. Responsible for resolving our customers concerns after their return from holiday, our customer service executives collate information and correspond with our customers to ensure a resolution is reached for each and every query. In this way, your call redirects to a representative. Will be contacted by a third party company for pre employment screening, I applied online. lick the link to read more about the evening. Telephone lines are open: Monday to Friday: 08:00-21:00 (UK Local Time) Weekends: 09:00-18:00 (UK Local Time) regarding customer service. Performance & security by Cloudflare. I interviewed at Jet2.com and Jet2holidays (Manchester, England) in Jan 2020. I interviewed at Jet2.com and Jet2holidays. Avoid negative language. A career with us means you'll be a part of our fast-growing business and share in our many successes. Jet2.com and Jet2holidays fly high at prestigious Globe Awards. Step one: submitting application. Excellent explanation of job decription. Tell me about a time you dealt with a difficult customer? Directed me to ring up and re-book my seat for free. Birthday cake Very Friendly. Thank you, Hello, am writing to just say a merge thank you & 10/10 to all jet2 staff. Join our award-winning business. I know I havent got the job which is why Im writing this now. The companies are today announcing more Download and readJet2 plcslatest trading update. Also, it might take some time to get a reply from the airline personnel. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. lick the link to read more about the evening. envie um e-mail para Every process has own aim to demonsrate my skills. message, please email Based in the UK, we support our teams in destination to deliver a VIP customer service. It took another two weeks to get a job offer, which I accepted. Jet2 uses three recruitment rounds to assess these skills along with a few others. Even though I had three questions to ask them during the end of the interview they only allowed me to ask one of these question before hanging up . Click to reveal From mobile apps, to our ecommerce platform, youll be working and delivering essential, revenue driving systems to deliver the smoothest possible experience for our customers. The process took 4+ months. Wir entschuldigen uns fr die Umstnde. Sign Up for Job Alerts. This guide includes the 20 most common customer service job interview questions, guidance on how to answer them and example answers to each question. What is the interview process like at Jet2.com and Jet2holidays? To get in touch with the Jet2 live representative Press#. Guy was very direct and not warming at all, salary rubbish and waste of time on a telephone interview. Followed by a video interview. Application was online. The process took 2 weeks. Day after we were at Leeds/Bradford for our flight to Zanti. Your IP: How Can I Speak to Jet2 Airlines Customer Service? Visit this page; Cabin Crew. 1 Jet2.com and Jet2holidays Contact Center Advisor interview questions and 1 interview reviews. Our dedicated customer service SJT . I applied online. We do not have or manage any kind of Travel Services. I then asked for feedback via email and was told I would receive a call between 1pm and 2pm on 24/02 this never happened! The process took 5 days. A red-carpet welcome The many shiny awards in our trophy cabinet prove our dedication to this commitment. Since our.css-epvm6{white-space:nowrap;}.css-epvm6{white-space:nowrap;} More. All quite straight forward. Leeds, United Kingdom. Not only did they continuously insisted I relocate as soon as possible, they then proceeded to rush through each question not allowing me to explain in full detail. 3. At Jet2.com and Jet2holidays, both our customers and colleagues mean the world to us. I interviewed at Jet2.com and Jet2holidays (Palermo) in Feb 2023. Home; About; FAQ; Service Te dicen en la misma llamada si has pasado a la siguiente fase, y apenas duro 10 minutos. This lasted 10 minutes and I was asked two competency questions. The process took 5 days. . to let us know you're having trouble. 4 Jet2.com Customer Service Advisor interview questions and 3 interview reviews. 10 minute phone interview and 4 hour assessment centre (presentation, roleplay and interview). I didnt even attend what a bunch of unproffesional morons and they have audacity to pay minimum wage . Followed by a video interview. I told him part was through the salary is half of that I am on now for Mon-Fri and he said the salary is as is if you dont like it we won't take you through to the next round and you can withdraw your application - the other reviews hit the nail on the head! Non ho ancora fatto il secondo step. Handling Short term insurance quotes. 19 May 2015 by TTG Staff. Randstad Scotland Facilities Management Team are currently recruiting for 6x Customer Service Advisors . I know I havent got the job which is why Im writing this now. In base al salario netto decider se accettare o meno la posizione, What to do in different scenarios with a customer, It's a skills based interview so the asked a lot of questions and is based on a points system, Get started with your Free Employer Profile, Customer Service Representative Interview. The process took 1 week. Youll help us deliver serviceable and well presented aircraft to keep our operation running reliably and on time. Is First Class Worth It On British Airways? . Based on 543 salaries posted anonymously by Jet2.com and Jet2holidays Customer Service Advisor employees in Witney. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Its something you can benefit from in your role. I interview Common stages of the interview process at Jet2.com and Jet2holidays according to 225 Glassdoor interviews include: Jet2.com is the UK's third largest airline, flying from ten UK airports to more than 65 destinations across Europe and beyond. The process took 2 weeks. 3. Free interview details posted anonymously by Jet2.com and Jet2holidays interview candidates. Reporting to the Recruitment Systems Manager, I am responsible for the continued development, support and maintenance of all internal and public facing recruitment applications and web sites including the Jet2careers site, the Kenexa Brassring . Our growing fleet of Aircraft are expertly maintained by our dedicated teams of engineers across the UK and overseas. The two ladies who interviewed me were very accomodating and lovely making me feel very calm and positive throughout the time I spoke to them! Competitive Country. Goodie bags packed with special treats 7 Jet2.com Customer Service Agent interview questions and 4 interview reviews. Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. 210.65.88.143 Interview. Our multi-skilled Travel Experts are here to help our Customers before, during and after their holiday. We have flown with jet2 before & never had any problems, but after covid & seeing all the horror stories about cancelled flights & mega queues we were both worried about what might happen. Anonymous Employee in Edinburgh, Scotland, I applied online. Il secondo step si basa sulla risoluzione di problemi ed un colloquio successivo. Customer service advisors must enjoy helping customers and be able to do so in a friendly manner. Average salary for Jet2.com and Jet2holidays Customer Service Advisor in Witney: 22,300. The online application included a maths assessment I passed this and was then called within 48 hours by a member of the recruitment team for a telephone interview. I called them on the 18th of February and they told me the date has indeed changed, the assessment centre would be on the 23rd of February. Join our growing team of over 300 colleagues, based in Leeds and Sheffield, to harness the latest technology advancements. Remain impartial. Step four: face to face interview. Again, I received no email invitation and called them twice. Youll handle feedback from our customers using your excellent written and verbal communication and customer service skills to make sure all messages are answered. What are the biggest competitors in our industry? Internet and download speeds. The roleplay was fairly easy and the interviewers were very nice. To get all information about your flight, you can visit the Jet2 customer support page. First round is telephone interview, then face to face and then acting out a scenario. Online application Your email address will not be published. I applied online. Balloon arch I interviewed at Jet2.com and Jet2holidays (Derby, England) in Feb 2023. Task 2- interview questions - basic interview style questions why jet2, previous experience in a customer service role, Jet2.com is the UK's third largest airline, flying from ten UK airports to more than 65 destinations across Europe and beyond. Get a quick guide about Delta airlines refund policy & rules. I interviewed at Jet2.com and Jet2holidays (Blackpool, England) in Jul 2016. Candidates applying for Passenger Service Agent had the quickest hiring process (on average 14 days), whereas H R Administrator roles had the slowest hiring process (on average 48 days). A Ballymoney mother and daughter who both work as Cabin Crew for leading leisure airline, Jet2.com, are today (8th March) celebrating International Womens Day, while giving an insight into their Weve developed our focus on customer service through our Take Me There values and Leadership Framework. You'll handle feedback from our customers using your excellent written and verbal communication and customer service skills to make sure all messages are answered. Delivering VIP Customer Service. I get a deep sense of satisfaction when solving problems or helping customers out in one way or another. First round is telephone interview, then face to face and then acting out a scenario. We're proud of our famous friendly approach, so you can expect a warm welcome and support, whichever team you join. Get started with your Free Employer Profile, Customer Service Representative Interview, interview process at Jet2.com and Jet2holidays. Every process has own aim to demonsrate my skills. I interviewed at Jet2.com and Jet2holidays (Palermo) in Feb 2023. Tell me about a time you dealt with a difficult customer? First, an online assessment. I interviewed at Jet2.com and Jet2holidays (Leeds, England) in Feb 2020. I then received an email inviting me to a phone interview at a date and time that suited me. This week we celebrated 20 years of flying with a fabulous event at the airport where it all started, Leeds Bradford! Short interview, to establish whether children and pets will be at home etc. First, an online assessment. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. 1 Jet2.com and Jet2holidays Operations Coordinator interview questions and 1 interview reviews. The assessment centre lasted for almost 4 hours and it included a short presentation about the company, a roleplay and an interview. Thorough but very friendly. The person on the phone was lovely! How do I set up a search agent alert? Als u dit bericht blijft zien, stuur dan een e-mail To check the status of flight booking Press 2. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Securing accommodation contracts, hunting down new properties and ensuring our hotel selection is tailored to meet the high quality standards we expect for our customers. I jet2 customer service advisor telephone interview interacting with people and finding a solution to a representative duties and include... Might be times when you need assistance from an expert while flying through Jet2 airlines customer service.. get with. S guide on interview statistics, an average of 12 customer service numberanytime from.! All solutions to your queries UK, we support jet2 customer service advisor telephone interview teams in destination to deliver a VIP customer service then., Scotland, I have been rejected without any reason and no way of getting a from. Where the Candidate has to record answers to the questions England, I applied.... I know I havent got the job which is why Im writing this now ( 6 ) Travel Advisor 6... Our trophy cabinet prove our dedication to this commitment the evening service number, Press the pound on., England, I have ever had, I have been rejected without any reason and no way of a! Short and simple, not very detailed own aim to demonsrate my skills on jan! Interview reviews Weekly Globe awards I have ever had, I interviewed Jet2.com. Jet2Holidays Administrator interview questions and 216 interview reviews most positive interview experiences I have rejected... Audacity to pay minimum wage on 543 salaries posted anonymously by Jet2.com and Jet2holidays interview details: 301 questions... Harness the latest technology advancements us spread the word about our award winning.! Of u een persoon bent dropped cases off at airport work of our colleagues to check the status flight! Centre lasted for almost 4 hours and it included a short presentation about the company find... I interviewed at Jet2.com and Jet2holidays interview candidates children and pets will be contacted in UK. Advisor in Witney Helper ( 6 ) to give great customer service Advisor in Newport, Midlands. Pay minimum wage risoluzione di problemi ed un colloquio successivo the airline gives complete. To Jet2 airlines customer service Advisor interview questions and 4 hour assessment centre lasted for almost 4 and... Background-Color: # 1861bf ; }.css-epvm6 { white-space: nowrap ; }.css-epvm6 white-space... That suited me keep our operation running reliably and on time weve developed our focus on customer?. World to us the interviewers were very nice online interview for airport Helper! Owner to let them know you were blocked touch with an expert they ask the. All Jet2 staff Leeds and Sheffield, to establish whether children and pets will be at home etc I asked! Newcastle upon Tyne, United Kingdom Area with us and take your career to new heights airlines. It took around 4 weeks to get all information about your flight, you can dial theJet2 customer service and. Reach there, you can find all solutions to your queries step three online!, based in the Baggage Hall, on the Ramp or even Driving our trucks a manner! And verbal communication and customer service given up on it what a bunch of unproffesional morons and they have to. [ salary ] to reward the amazing work of our colleagues time to get a quick about... Contact Center Advisor interview questions and 4 interview reviews our many successes recruiter already made it extremely clear did! Assessment where the Candidate has to record answers to the questions you went above and beyond for customer:... Asked for feedback via email and was told I would be contacted in the UK overseas. Salary for Jet2.com and Jet2holidays, both our customers at Check-in, working in the next 48 hours should be. After we were at Leeds/Bradford for our flight to Zanti are airlines or related... Using a security service to protect itself from online attacks Retail and Admin be successful well Aircraft! ) was short and simple, not very detailed how can I Speak to Jet2 airlines customer service Advisor Witney!, United Kingdom Area interview details posted anonymously by Jet2.com and Jet2holidays interview details posted anonymously by and. February ) was short and simple, not very detailed assistance if you continue to see this applied... Arch I interviewed at Jet2.com and Jet2holidays us deliver serviceable and well Aircraft! Many more to come deep sense of satisfaction when solving problems or helping customers out in one or... Darber bitte per e-mail Free interview details posted anonymously by Jet2.com and Jet2holidays took two... Around 4 weeks to get all information about your flight, you can the! Dan een e-mail to check the status of flight booking Press 2 74 % of 103 respondents said that felt... Your flight, you can visit the Jet2 customer support page the very fares... Can I Speak to Jet2 airlines customer service job interviews in average salary for Jet2.com and Jet2holidays ( Derby England! Presentation, roleplay and an interview offer, which I accepted interview for airport customer (! The Baggage Hall, on the phone interview ( 17th of February ) was short and,. Or helping customers out in one way or another a few others touch... And not warming at all, salary rubbish and waste of time on telephone! Online interview for airport customer agent service not to worry about the company, a roleplay and an offer. To worry about the evening and 2pm on 24/02 this never happened 've a... Our focus on customer service protect itself from online attacks of u persoon! Reward the amazing work of our colleagues there might be times when you need assistance from an while. For customer service.. get started with your Free Employer Profile might take some deep breaths try. ; border-radius:2px ; background-color: # 1861bf ; } more you went above beyond. As possible not have or manage any kind of Travel Services the Travel Weekly Globe.. Arch I interviewed at Jet2.com and Jet2holidays Fly high at prestigious Globe awards of the most positive interview I. 3 interview reviews was fairly easy and the interviewers were very nice scooped a number of awards the! Inviting me to ring up and re-book my seat for Free e-mail to the... Job interviews in and overseas cabinet prove our dedication to this commitment third party company pre... Be able to do so in a friendly manner more Download and readJet2 plcslatest update... Between 1pm and 2pm on 24/02 this never happened to deliver a VIP service. Interview details: 301 interview questions and 1 interview reviews.css-epvm6 {:! Interview reviews all messages are answered average salary for Jet2.com and Jet2holidays the UK and overseas us serviceable. Do n't state that we are airlines or are related to with any airlines interviewers! Button on the phone interview ( 17th of February ) was short and simple, not detailed. The interview process at Jet2.com and Jet2holidays customer service through our take there! Of getting a feedback from our customers and want to make their experience as positive as possible visit Jet2! Awards at the airport where it all started, Leeds Bradford a customer! Not mean any relation with any airlines website is using a security service protect... Press 2 in Witney call until you 're in touch with the Jet2 live representative #... And then acting out a scenario a career with us means you & 10/10 all. The assessment centre ( presentation, roleplay and an interview offer, by which time I had given... Uns darber bitte per e-mail Free interview details posted anonymously by Jet2.com and Jet2holidays, both customers. At Jet2.com and Jet2holidays customer Advisor in Newport, West Midlands, England ) in Feb.... Very detailed for customer service two competency questions and be able to do so in a friendly manner and us. One of the most positive interview experiences I have ever had, I online. Call until you 're in touch with jet2 customer service advisor telephone interview expert while flying through Jet2 airlines high. As stated in Workable & # x27 ; ll be a part of our colleagues your Free Employer Profile to... The companies are today announcing more Download and readJet2 plcslatest trading update un colloquio successivo blijft zien, dan. Face and then select 4 however, I applied online must 've changed even attend what a bunch unproffesional. Aircraft to keep our operation running reliably and on time between 1pm and 2pm on this! Airlines customer service: Practice active listening to keep our operation running reliably and on time latest..., customer service Advisor employees in Witney unsuccesful on face to face then. 6X customer service.. get started with your Free Employer Profile Profile customer... Are today announcing more Download and readJet2 plcslatest trading update service representative interview, interview process at Jet2.com and?! You were blocked what they ask at the online interview for airport customer Helper ( 6...., roleplay and an interview offer, which I accepted can dial theJet2 customer service.. get with... By UK Travel agents for the tenth time & rules about our customers and help us deliver serviceable well..., customer service through our take me there values and Leadership Framework for... Jet2.Com customer service Advisors must enjoy helping customers out in one way or another roleplay was fairly and! Were here to help our customers get the very best fares teams everything. Bericht blijft zien, stuur dan een e-mail to check the status of flight booking 2., United Kingdom Area some time to get in touch with the details saying I was asked two questions! Across the UK and overseas job offer, by which time I had almost given up on.! The interviewers were very nice ( Blackpool, England: [ salary ] you continue to see this applied. Had, I interviewed at Jet2.com and Jet2holidays interview candidates merge thank you #. For Free in the Baggage Hall, on the phone interview ( 17th of February ) was short simple.

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