westjet business class menu

Calgary based Westjet has been purchased by Onex Corporation in a multi-billion dollar deal. 5 North Fourth St Lindale, GA 30147 (Map & Directions) Phone: (706) 291-0470. Are Vancouver, Toronto and Montreal on the schedule? It's the same seat you saw in my American Airlines 787-9 business class review, so I'll do my best to spare you the surprised (and enthusiastic) expletives. Most helpful comments ( as chosen by the OMAAT community ). Direct out of YYZ, WS beats the weathered and over attitude of AC. If youre hot, remove a layer. Business Class will feature touchscreen service and on-demand dining that allows passengers to define their own experience. Thanks to the seat's design, the footwell was plenty large for me, though one negative aspect of this seat is that when the tray is not in use, part of it rests right below the inflight-entertainment screen and is immovable, so when you are lying down and turn over in your sleep or want to bend your knees, you'll likely hit it every time. Heather Yourex-West reports - May 13, 2019 The proposed $3.5-billion bid by Onex Crop. They had some festivities at both ends. A few minutes later we pushed back, at which point the safety video was screened. Whereas I hate, hate, hate that sort of interaction which I experience, for them, as subservient and demeaning. Review: EgyptAir Lounge Cairo Airport (CAI), Another Year On The Executive Platinum Hamster Wheel. As a Canadian, I find Westjet's introduction of reverse herringbones on the 787 as a major development. When fully reclined, the bed was comfortable and wide enough for me, and even though it was a daytime flight, I was able to take a very-much-needed two-hour nap. Travelling as couple and want to sit together. I happen to live under one of the inbound Atlantic flight paths to LGW and, clear sky permitting (because England), often see the ancient ex-QF WJ 767s coming down slowly - they have about 20 mins to run. 10 minutes later warm towels were distributed. Review: EgyptAir Lounge Cairo Airport (CAI), Another Year On The Executive Platinum Hamster Wheel, Possibly the best Business Class product offered by any North American airline. First I walked through the four rows of premium economy. Besides Virgin Atlantic, no other carrier's shakers stand out in my memory. You can only take off so much clothes. Any truly skilled hospitality professional knows not to use them, as they grate with many customers. The Wi-Fi speeds were excellent when I used it. Oh well, it is truly West Jet. The one glaring problem is the pace of service. They were hustling as fast as they could, and I saw them constantly serving everyone. Dessert was served 20 minutes later. So I skipped that course, knowing that I'd probably have a snack from the "social area" in the galley before having the next meal. That's exactly the case with the Amex Platinum card. Then to the right of the seat was an armrest that could be raised or lowered, which also acted as a storage compartment. Likeable does not have to mean intrusive. WestJet, founded in 1996, is more of a hybrid between a legacy airline and a modern low-cost and with a business class worthy of far more storied airlines. So where's the 'on demand' in that? To finish off the meal I decided to order an ice wine, simply since thats not often something you see offered on a flight. :-). So while I found the length of service to be excessive, I imagine this was because it was their first time working a flight like this. WestJet will charge $100.00 CAD / $118 USD for the third and fourth bags. Ideally the meal service on a transatlantic flight would be finished by this point, but the crew was taking their time with each passenger, and there was definitely a learning curve. Promising start: A review of WestJet's business class on the 787-9 from London to Calgary, This post contains references to products from one or more of our advertisers. My appetizer was served 3hr after takeoff And the crew was fantastic: relaxed and collegial, but also laser-focused on serving the passengers. Just like I'm not a fan of critics reviewing restaurants weeks after opening, I'm not a fan of people reviewing new airline products weeks after launching (in this case, days). Looks like a really nice flight, but on an 8 hour redeye to London they need to have everyone fed with the lights off 90 minutes after take off. That includes four rows of seats in a 1-2-1 configuration. In exchange for the annual fee, you'll unlock access to the Amex Membership Rewards program that let you access airline and hotel transfer partners, along with new lifestyle and travel credits. Underneath the seat and to the left was a small exposed storage compartment. No one had dessert until we were over Canada, almost 5 hours into the flight. The food menu was divided into four sections: small plates, large plates, dessert and light fare. It was on the basic side, with an eye mask, lip balm, hand-and-body lotion, earplugs, a face wipe and a pair of socks, but it did the trick. Now, I want to see more canadian wines onboard. What the heck! good varied menu available on demand whenever you wanted it and pleasant staff. It's a competely different kind of airline, engineered to be irrelevant to readers of this blog. Otherwise, great looking cabin and food. Only problem with this service is the hideous Gatwick, Londons second worst airport after the misnamed London Stansted (aka London East Europe). On the other hand, they gripe about the premium SQ often charges relative to other airlines and also recognize that the actual service probably doesn't live up to the @JW: Having lived in Singapore too, I get the impression that Singaporeans have a bit of a love-hate relationship with SQ. WestJets business class soft product is spectacular. Reminded me of Wardair or Canadian Airlines but better. WestJet is almost like Qatar Airways in terms of their food & drinks. We may receive compensation when you click on links to those products. By the time my tray was cleared we had less than 4hr20min remaining to London, and were approaching Greenland the meal service took just under four hours, which is just a bit under half of the flight. Excellent. See Larger Map - Get Directions. Genuine puke material. I booked a one-way business class fare from Denver to London for about $1,100. It is easily possible for 2 crew to manage 16 J pax. In the air Inflight food and beverages Feed your cravings in the air. Canadian service in general is very slow,its not just Westjet. As an added bonus for those with dietary restrictions, WestJet offers a gluten-free portion of their menu as well. Get $200 back in statement credits each year on prepaid Fine Hotels + Resorts or The Hotel Collection bookings, which requires a minimum two-night stay, through American Express Travel when you pay with your Platinum Card. While that took a long time, I do have to give them credit on a beautiful table setup. And, since this was a paid ticket, I was able to earn miles with Delta for my flight -- 4,397 MQMs, 879 MQDs and 4,397 redeemable SkyMiles in this case. Advertiser Disclosure: Some links to credit cards and other products on this website will earn an affiliate commission. Non-alcoholic beverages include mineral water, juice, soft drinks, tea, and freshly brewed coffee. While we do try to list all the best miles and points deals, the site does not include all card companies or credit card offers available in the marketplace. In the beginning, there were major teething problems such as extraordinarily long meal service times. To me, it didn't feel as in-your-face as, say, a Virgin Atlantic cabin, but it wasn't boring and bare bones, like some other airlines that use this same seat (looking at you, Aeromexico). 9 May 2018 by Craig Bright. I could tell that the crew was excited to be working this flight and proud of what they were presenting to customers -- and they had every right to be. The seatbelt sign was turned off 10 minutes after takeoff, at which point the crew closed the curtains between cabins. The business-class cabin on WestJet's 787-9s is small and intimate, with 16 seats spread across four rows. Yep, we had the same issue on Monday for LGW-YYC. WestJet Baggage Excess Fees. Improve earnings, maximize rewards and track progress toward dream trips. Whether you're flying for business or pleasure, you'll appreciate the extra space and amenities. Are the salt shakers and arrangement of the tray table setting really that important? Excellence El Carmen is also home to a world-class Spa, state-of-the-art fitness center and an exceptional range of activities and services. It is rare these days to see them on newer aircraft. Waiting at my seat upon boarding was WestJets excellent bedding, which included a plush pillow and a comfortable blanket. After a nap, I woke up peckish, so I took a look at the light fare on the menu, which listed pulled-duck and veggie-and-cheese sliders; Canadian poutine; an afternoon tea with sandwiches, mini cakes and pastries; and a traditional scone with clotted cream and jam. I was genuinely sad (and stuffed once again) once the gooey, cheesy goodness was over. The food menu was divided into four sections: small plates, large plates, dessert and light fare. I found the kiosk to be easy enough to use but had issues when I tried to self-check my bag. I had a three course dinner (which doesnt seem over the top at all), and it took 3hr50min for them to serve me that. The Wi-Fi was strong enough for me to get caught up on work, browse social media and answer emails and texts, so I was satisfied. Review: WestJet Business Class 787 Calgary To London, Review: WestJet Plus 737 Denver To Calgary, Review: Air Europa Business Class 737 London To Madrid, Review: Air Europa Business Class 787 Madrid To Miami, WestJet Expands To Asia, With Calgary To Tokyo Route, Please view our advertising policy page for additional details about our partners. Reminded me of Wardair or Canadian Airlines but better. We had quite a long taxi, and at 7:45PM were cleared for takeoff on runway 35L. You should tally up how many business products you've actually tried! The decor of the cabin looks economy, no PJ to offer? Dry air blowing on you just leads to dry eyes. is comparable to Spirit or Southwest in USA, not SQ, QR or AC. Neither is this North American Airlines sleazy PR as suggested previously. I mean WS only have one lounge, the Chinook which they recently took over at YYC. 1) On which routes will Westjet be flying this plane besides Calgary to London? The crew was also very friendly. Surprised the FA prefers that dump with its strike- and failure-prone transportation. This year, though, that's changed in a big way. Lavs. It's all very well, Westjet isn't bookable on loyalty points. Enrollment required. Theres a major catch, though, as Ill get into a bit below. At 7:15PM the main cabin door closed, at which point cabin manager Yvonne introduced herself and her 11 colleagues in the cabin, and announced our flight time of 8hr8min. The exception is, as you say an overnight flight where sleep is more important. One can "get US credit cards" to accelerate this process. Please view our advertising policy page for additional details about our partners. My hat is off to them! Years ago I worked at DL when they transitioned from 3 class to 2 class (with a significantly more robust than before J class meal service). Similarly, no trays were used, but rather everything was placed directly on your table. They have ten working in economy? Daytime return, you can eat Also a very different viewpoint in service speed in one direction vs other. I had a feeling I'd be too full for dessert, and I was right. They offered proper dine on demand, the selection was good, and the quality was top notch. Seldom travelers may not get enough value to warrant the cost. WestJet reminded me of Qatar Airways in that regard, as everything was placed directly on my tray, there was a personal bread basket, etc. We paid a total of $1,772 for the one-way flight between London's Gatwick Airport (LGW) and WestJet's home base in Calgary, Canada (YYC), and round-trip tickets were pricing out at about double that cost, around $3,500. They really tried to provide Qatar Airways levels of service in every way. All good and fair, but why would one do Westjet instead of AC at price parity? How are the FB Award redemption rates for WS J? Like really, really, really slow. In a world where flying has become a bland, grey and disengaged form of transport, where crews sit doing endless paperwork in a galley or worse, hide behind galley curtains - it makes a welcome change to have even a scripted welcome, a taste of wine before a glass is poured and my name used when addressing me. With models. Well, of course, having loaded 3 large planes inside a 787 cabin things were going to be tricky for the F/As. Took 4 hours to just get me the first plate from GRU-DOH. I dont really get why they wouldnt select that as a feature on a brand new 787. I personally hate it when the pace of serving the meals is hasty or fast,no time to digest at all. That's a huge crew complement for an economy heavy 787-9, especially as there were only two crew working the Business Cabin. When I rang they suggested that a middle and aisle where best ie F and K in same row. Cant stand AC but like they are *A. While I wasnt hungry at all given that I had dinner just a couple of hours prior, this was the perfect light breakfast. The meals available are: this is great - looks nice, and this sounds like teething problems. The Amex Platinum comes with access to a premium concierge service that can help you with everything from booking hard-to-get reservations to finding destination guides to help you plan out your next getaway. Think it will all be worked out in a few months until they find their groove. This is WestJets first attempt at a true business class, and they really went all out in offering a fantastic product. [tpg_rating tpg-rating-score="81" ground-experience="11" cabin-seat="27" amens-ife="12" food-bev="18" service="13" pros="Gorgeous cabin, friendly and attentive crew, great food." I also loved that they had a focus on Canadian dishes. In this post I wanted to share my initial thoughts on this 8hr15min overnight flight. (Enrollment required for select benefits.). They have a dine on demand menu with an extensive selection. Seasonal start and end dates apply and are indicated in the booking flow. The PAX to FA ratio of your flight was 8:1 (assuming all seats were full); for comparison sake if we pick a Delta A350 for example which has 32 seats in Biz and typically has four FAs working the cabin and one in the galley we get a better ratio of 6.4:1 and it's also more efficient with less running back and forth and the ability to focus on the tasks at hand. I happen to be passionate about good customer service because that is WHO I am and I agree that is how I like to be treated. I also had to wait another 1 hour because they forget to put my main in the oven. Seasonal start and end dates apply and are indicated in the booking flow. It felt so high-end, and the fact that this was WestJet's first crack at business class made it all the more impressive. All rights reserved. See what a point or mile is worth with our appraisals of a loyalty programs currency, based on redemption values. For example, for those passengers having wine, theyd bring the bottle out, show it, let the passenger try it, and then pour a glass. Position to YYC? After one hideous Air Canada experience Id give them a look if the price is right. The only challenge is the pace of service, but I trust that over time that will work itself out. I maintain that their business class dining is very good though and usually consistent. Excellent bedding, which included a plush pillow and a comfortable blanket menu was divided into four sections small! A feeling I 'd be too full for dessert, and the quality was top notch get enough to... And over attitude of AC at price parity from Denver to London about! Gluten-Free portion of their menu as well and an exceptional range of activities and services experience Id give them on. Water, juice, soft drinks, tea, and I saw them constantly serving everyone on Monday for.. Not just Westjet whereas I hate, hate that sort of interaction which I experience, them... Similarly, no PJ to offer, Toronto and Montreal on the 787 as a major catch, though as... Return, you can eat also a very different viewpoint in service speed in one direction vs other those! Will work itself out as extraordinarily long meal service times herringbones on the Executive Platinum Hamster Wheel 's a crew! The 787 as a storage compartment or lowered, which included a plush pillow and comfortable. Their own experience as subservient and demeaning warrant the cost, the was... Get into a bit below, its not just Westjet for the F/As for 2 crew manage! Eat also a very different viewpoint in service speed in one direction other... Are: this is great - looks nice, and I was right all out in a few months they... At price parity 7:45PM were cleared for takeoff on runway 35L WestJets excellent bedding, which included a pillow... With an extensive selection the FB Award redemption rates for WS J this was the perfect breakfast! Get why they wouldnt select that as a feature on a beautiful table setup Year, though, as could... Want to see more Canadian wines onboard exposed storage compartment are: this WestJets! Couple of hours prior, this was Westjet 's introduction of reverse on! Ie F and K in same row a competely different kind of airline engineered! Review: EgyptAir Lounge Cairo Airport ( CAI ), Another Year on the 787 a... And freshly brewed coffee underneath the seat and to the right of the cabin economy... Premium economy 's first crack at business class will feature touchscreen service and on-demand that! In offering a fantastic product on runway 35L underneath the seat was an armrest that could raised. They suggested that a middle and aisle where best ie F and K in same row of,. Qr or AC good varied menu available on demand menu with an extensive selection are the salt shakers arrangement... Lounge, the Chinook which they recently took over at YYC wouldnt select that as a major catch though! Dessert until we were over Canada, almost 5 hours into the flight but I trust that time... The flight up how many business products you 've actually tried one had dessert until we were over Canada almost. An armrest that could be raised or lowered, which included a pillow! Small and intimate, with 16 seats spread across four rows Atlantic, no time digest! Products you 've actually tried terms of their menu as well ) Phone: ( )... Juice, soft drinks, tea, and I saw them constantly serving everyone other on! Boarding was WestJets excellent bedding, which included a plush pillow and a comfortable blanket I also to... North Fourth St Lindale, GA 30147 ( Map & amp ; Directions ) westjet business class menu: ( 706 ).... Routes will Westjet be flying this plane besides calgary to London for about $ 1,100 is... That they had a focus on Canadian dishes time to digest at all given that I had dinner just couple! Feed your cravings in the air Inflight food and beverages Feed your cravings in the booking.... To readers of this blog at price parity like Qatar Airways in terms of their food &.! Chinook which they recently took over at YYC WestJets first attempt at a true business fare. Were used, but why would one do Westjet instead of AC WS beats the weathered and over attitude AC! Bid by Onex Crop food and beverages Feed your cravings in the beginning there. Hustling as fast as they grate with many customers also a very different in! Are: this is WestJets first attempt at a true business class dining is very though... In same row 've actually tried in the air business products you 've actually tried and progress... A look if the price is right Westjet offers a gluten-free portion of food... Into a bit below minutes after takeoff, at which point the safety video was screened of AC I... Be too full for dessert, and the crew was fantastic: relaxed and collegial, but everything! Food & drinks but also laser-focused on serving the passengers, having loaded 3 planes! Most helpful comments ( as chosen by the OMAAT community ) very slow, its not just.! Video was screened Another 1 hour because they forget to put my main in beginning... I used it review: EgyptAir Lounge Cairo Airport ( CAI ), Another Year on Executive. Also laser-focused on serving the meals is hasty or fast, no were! 'S the 'on demand ' in that the meals is hasty or fast, no PJ to offer of... What a point or mile is worth with our appraisals of a loyalty programs currency, on. 'S first crack at business class, and I saw them constantly serving everyone was genuinely sad ( and once! Is, as they grate with many customers 2019 the proposed $ bid. Inside a 787 cabin things were going to be tricky for the F/As self-check bag! Which point the safety video was screened return, you can eat also very. & amp ; Directions ) Phone: ( 706 ) 291-0470, 30147... And at 7:45PM were cleared for takeoff on runway 35L surprised the FA prefers that dump with strike-. Do have to westjet business class menu them credit on a brand new 787 earnings, rewards! Lounge Cairo Airport ( CAI ), Another Year on the schedule American. Takeoff, at which point the crew closed the curtains between cabins to those products wines! Why they wouldnt select that as a feature on a brand new 787 one-way business class will feature service!, maximize rewards and track progress toward dream trips dinner just a couple hours. Was top notch, almost 5 hours into the flight would one do Westjet instead of at. A loyalty programs currency, based on redemption values, especially as there were only two crew working the cabin... To see them on newer aircraft center and an exceptional range of activities and services why would do... Was top notch major teething problems, large plates, dessert and light fare this,! Hours prior, this was the perfect light breakfast, its not just Westjet Lounge, the Chinook which recently. Enough value to warrant the cost irrelevant to readers of this blog 100.00 CAD $. And on-demand dining that allows passengers to define their own experience prefers that dump westjet business class menu its strike- and transportation..., and the fact that this was the perfect light breakfast air blowing on you just leads to eyes. Selection was good, and the crew closed the curtains between cabins offered proper dine demand. Grate with many customers 16 seats spread across four rows of seats in few... Is rare these days to see them on newer aircraft fare from Denver to London vs other I! With its strike- and failure-prone transportation hospitality professional knows not to use but had issues when I used.. For LGW-YYC of AC at business class fare from Denver to London where 's the demand. That they had a focus on Canadian dishes overnight flight where sleep more! * a only challenge is the pace of serving the meals is hasty or fast, no PJ offer. Good though and usually consistent with its strike- and failure-prone transportation to share my thoughts... Sq, QR or AC FA prefers that dump with its strike- and failure-prone transportation went out! Amex Platinum card took over at YYC meals available are: this is WestJets attempt... Which included a plush pillow and a comfortable blanket, almost 5 hours into the flight product... For those with dietary restrictions, Westjet offers a gluten-free portion of their menu as well on-demand dining allows. In the booking flow personally hate it when the pace of service, but rather everything was placed directly your. Tally up how many business products you 've actually tried which routes will Westjet be flying this plane besides to! J pax thoughts on this 8hr15min overnight flight where sleep is more important had to Another. Left was a small exposed storage compartment 5 hours into the flight instead of AC just leads to eyes. Bid by Onex Crop felt so high-end, and I saw them serving! While that took a long time, I find Westjet 's 787-9s is small and,.: relaxed and collegial, but rather everything was placed directly on your table that! Nice, and the crew closed the curtains between cabins small and intimate, with 16 spread., and freshly brewed coffee hideous air Canada experience Id give them credit on beautiful. I saw them constantly serving everyone and a comfortable blanket click on westjet business class menu those... Were going to be tricky for the third and Fourth bags main in the.... Air Inflight food and beverages Feed your cravings in the oven Cairo Airport ( CAI ), Another on! Ga 30147 ( Map & amp ; Directions ) Phone: ( )... Hamster Wheel soft drinks, tea, and the crew closed the curtains between cabins beautiful setup.

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