fitbit charge 4 won't charge or turn on

Then release the button. Hi guys, I had the same problem, tried everything you mentionned unsuccessfully until my wife noticed that the strap attachment was dirty and cleaned it ! I have had my Fit Bit for a year this Christmas. Did I damage the Lcd? How hard can it be? The clock faces for the Charge 4 are much more professional -- there's only 2 out of the 25 available that don't appeal to me. Contact Fitbit and log a formal complaint with them and let them know that your expectation is that they honor your warranty and supply you with a working device. Mine has also gone blank ans seems to be doing nothing fitbit lite. Use a soft toothbrush or microfiber cloth with a bit of rubbing alcohol. Here are some easy troubleshooting steps to try on your Fitbit device. Learn the steps, contacting Fitbits customer support for warranty assistance. Clean the Fitbit's charging contacts as well as the pins on the charging cable. You might need to completely remove it and then reconnect it to line up the contacts and pins properly. When you visit the site, Dotdash Meredith and its partners may store or retrieve information on your browser, mostly in the form of cookies. Does anyone have a fix for this yet? Hold volume up/down & power simultaneously until you see the Boot Mode Selection Menu. I started my love affair with computers way back in elementary school with the Apple II. Press and hold the button for 10 to 12 seconds, until you see the Fitbit icon and a version number (e.g. Start a 90-day trial of Fitbit Premium for personalized guidance, customized health programs, mindfulness content and 240+ video workouts you can do at home. i tried 20, 30. Good luck! Recent models, like the Sense or Versa 3 as well as the Luxe and Inspire Series, do allow access to this button while charging. How to turn on or off, raise or tap to wake screen on Fitbit Sense, Versa, Ionic, or Blaze. We're sorry for the late response, due to recent events affecting our operations, we're taking longer to respond. Hold down the button on the side of your Fitbit Charge 4 until you see the Fitbit logo on the screen. If youve tried restarting, resetting, or changing the clock face via the Fitbit app, but you can still not get your Fitbit to display anything on its screen, consider reaching out to Fitbit Support. After that, try turning it on again. That said, the company released Charge 4 in March of 2020. For a better reading, put on the tracker for continuous three days. I hope someone can help. only get error codes when I log on to set it up. Yeah I got sorted thank god! My Fitbit charge 3 has gone black. been properly seated on the charger for 2hrs, no activity, no vibration when the magnet engages electrical outlet and adapter are working properly. You get what you pay for, two of my Fitbit purchases went black, this time Versa Lite. If you know that the USB port is working, there might be an issue with your charger. I tried to email to see what could be done as they are EXPENSIVE and I might have been still under warranty. Now, it should start the Factory Reset process. In the EU, the standard Fitbit warranty is 2 years if you currently reside in the European Economic Area (EEA) and you purchased your Fitbit product in the EEA. I am sorry for the delay in response, due to recent events affecting our operations, support options are limited and wait times are longer than usual. When you see a smile icon and the tracker vibrates, the tracker restarted. Hello there@Vicky20, welcome to the Community Forums. Are you manually entering your numbers or using the OneTouch Reveal? Clean the backside of your Fitbit for the attention of the sensor. Most of the problems you may face with your Fitbit Charge 4 are display-related. Say hello to one of the world's leading apps for health and fitness. When you see the Fitbit logo and the tracker vibrates, the tracker restarted. Have the steps provided by our friends worked?. If in the future there is anything we can help you with, let us know. If not synced, uninstall and reinstall the app. Sense and Versa 3swipe right from the clock face. Plug the device into its charger, hold the button down for 15 seconds, and then release it. As you know, junk files always slow down the performance of any device. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); This site uses Akismet to reduce spam. If your battery stopped charging, try the solutions below. 60 seconds, still didn't work, i got two vibration in the beginning, my problem solved, unplugged from charging for 30 minutes and try to reconnect. And you can see a battery icon on your screen. Restarting your Fitbit reboots the device but does NOT delete any of your data! Charge 3 & Charge 4press and hold the button on your tracker for 8 seconds. So, connect your device via Bluetooth. Take occasional breaks from wearing your Charge 4. An icon will appear and the Charge 4 will vibrate when it has been restarted. Check the alignment and try reconnecting your device to the charging cable. It's easy for your band to get dirty, especially if you wear it while exercising outdoors. But, the main thing in this issue is that its not the issue with your screen; instead, it might be other hardware problems. Once logged out, tap Log In and follow the steps on the screen. I was checking out comments and it sounds like Fitbit is only into sales and not repair or good quality. Cleaning the Fitbit's band may not help the device charge, but it will keep it looking like new. To turn your tracker back on, press the button or connect it to the charging cable. If your Fitbit Versa 4 won't turn on, it might be because of a drained battery, the charger is broken, the watch isn't correctly attached to the charger, or there's a hardware problem. Learn the steps. Potential Fixes for Fitbit Charge 4 not Turning On or Blank Screen Issue Fix#1: Hard press the Button for 10-12 seconds Fix#2: Verify using the Fitbit Charging cable Fix#3: Plug-Unplug the Charger Fix#4: Clean the Charging Port Fix#5: Wipe off the Screen of Fitbit Charge 4 Fix#6: Change the Fitbit cable or adapter Fix#7: Incorrect Setup But as a general rule, most Fitbits operate without a glitch for years. On 1 January 2022 only the time display worked. I will never purchase another. The process for restarting your Fitbit varies by model, but often is as simple as holding down one or more buttons, as described in this article on how to restart the Fitbit Charge HR. Open the Settings app and tap Reboot Device. Believe it or not, a wet Fitbit (including one that's wet with sweat) can have trouble charging. - last edited on I will look into an Amazon tracker or Apple Watch. 2. Always add the rubbing alcohol to the toothbrush or clothdo not put it directly on the Fitbit. Insider Inc. receives a commission when you buy through our links. after posting here and saw that they have helped you with this issue. Release the button. Charge 4 has a small hole for the altimeter. I own a Fitbit Sense, and I am on my second charger. After a cancer diagnosis, I turned to mobile technology like my Apple Watch to help me monitor my health throughout my chemotherapy treatment and later, to regain my wellness once in remission. Plug the other end of the charging cable into a USB port or UL-certified USB wall charger. Please advise me what needs to be done. Your Fitbit's battery is probably dead or dying. Why does my Fitbit only work when it's charging? For all these issues, there are some common reasons. Dim the screen or turn on auto brightness on Charge 3, Charge 4, Charge 5, Inspire 3, Ionic, Luxe, Sense series, or Versa series. Thats all it takes is one pin getting stuck and it will not charge. Open the battery door using the battery door tool and remove the battery. Dave Johnson has been writing about tech since 1990. I charged it during the update last night, it was completely charged and now it is at 50%, less than 24 hours after being fully charged. If its still not working, lets completely turn off the Fitbit (shutdown) or perform a long restart, if available for your device. Versa, Inspire, or so forth) and well see if there are any other tips. Then, check again and see if it works. I.e. I havent had my Fitbit flex 2 for even a yr and my screen went blank. If your Fitbit isnt charging, check out this article:Fitbit Versa not charging? Fitbit Versa 4 and Sense 2, go to your clock face and swipe down. Took FitBit off the charger. Before you start, sync your Fitbit with the app to collect all your data since this reset process erases all data from the watch. Ensure the button on your tracker is aligned with the connector on the charging wire. And even when out of warranty, reach out to Fitbit to see if there are other troubleshooting steps. No display and none of the suggested fixes work for me. In that case, you need to contact customer service or go to replace the battery. I dont why the hundreds of comments dont on their site do not reveal that here. Select App Settings > toggle off Automatic time zone > tap Select time zone and. BTW my first Charge 3 did this, Fitbit replaced it after I contacted the BBB and the replacement is doing the same thing. Open the Fitbit app and check whether it is synced or not. You may need to repeat this a few times to get it unlocked. My screen is dark and no matter what I do I cant get it to work. Check for App and Firmware Updates anyone else experience this problem? Super friendly tech support! There are many reasons for this. Are you discouraged in not meeting your goal, let's Get Moving in the Lifestyle Discussion Forum. Whatever the issue, some simple fixes will get your Fitbit back up and running. Its best to remove any case or screen protector, to ensure its not blocking the ambient light sensor. Here your device requires to be charged. *For Fitbit Versa and Fitbit Ionic, press and hold the back and bottom buttons. Either it will not turn on at all, or it will face some partial errors. Its time to fix them-, A simple restart can solve so many device issues like an internal glitch, lagging, application bug, and others. Power down phone. Press and hold the buttons on your tracker for 10 seconds. Moreover, to solve major issues like the device not turning on, black screen, not syncing, and others, this restart helps a lot. Over the weekend I placed the watch on the charger to be charged. If you experience any of the following issues and you've checked your settings, restart your device: Restarting your device turns it off and on without deleting any activity data.

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